Frequently asked questions

Answers before you call.

Straight answers to the questions homeowners ask us most. Can't find yours? Call us. We're happy to help.

General

Often the same day, depending on the schedule. Call and we'll give you a time.

We take calls 24 hours a day, 7 days a week.

We're based in Downers Grove, IL. We're a mobile service: a technician comes to your home with the parts on the truck.

Yes, quotes are free.

Repairs & Springs

We don't recommend it. Garage door springs are under heavy tension, and a broken spring can be dangerous. Replacement needs the right tools and training, so leave it to a professional.

No. Without the spring the door is extremely heavy and can fall. Leave it closed and call us.

It depends on the door's age, condition and repair history. Repeated repairs add up. Our technician will look at your door and give you honest options for both.

Stop using it, keep people and cars clear, and call us. An off-track door can fall.

New Doors & Installation

All models, from steel sectional doors to carriage-house wood doors. We'll help you choose the make, model and style that best suits your home.

Warranty terms come from the door or opener manufacturer. We install to the manufacturer's instructions and go over the terms with you.

Yes. Removal and haul-away of your old door is part of the installation.

Openers

Usually the safety sensors near the floor are blocked, dirty or out of line. It can also be the opener's force setting or a problem with the door itself. We'll check everything.

Yes. We install chain, belt and smart openers. Belt-drive models are generally the quietest.

Yes. We set these up when we install or repair an opener.

Maintenance

Once a year. A yearly professional tune-up helps extend your door's life and keep it running reliably.

We inspect springs, cables and rollers, tighten hardware, lubricate moving parts, balance the door and test the opener's safety features.

Look for frayed cables or loose hardware, keep the tracks clear, and test the auto-reverse once a month. Leave springs and cables to a professional.

Quality work at competitive prices

Affordable installs & replacements, done right.

Get a reliable garage door installation or replacement without overpaying. We use the proper tools and follow the manufacturer's instructions, so your door runs smoothly and safely.

  • A clear price before any work starts
  • A technician comes to your home
  • Installed to the manufacturer's instructions

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